In A Nutshell
As an Engineering Manager within the Billing tribe, you will play a key role in supporting our squads in the delivery of customer centric billing solutions using the latest cloud technologies and delivering market-leading solutions to our clients.
As a leader within the Tribe, you will play a core role in developing our people, enabling them to grow and progress as individuals as we scale the tribe over the coming months. We are looking for role models who live and breathe our values, who can build high performing empowered teams, and most importantly, place people at the heart of what they do.
Reporting to a Senior Engineering Manager, the Engineering Manager is responsible for the quality, speed and sustainability of Products that are delivered. They manage delivery timelines, schedule expectations and tracking progress to ensure the Product/s are delivered within scope, to time and cost. The Engineering Manager is responsible for multiple squads.
Responsibilities
1. Working in partnership with the Product team manage engineering delivery timescales and scheduling expectations, having a view of the burndown and cadence within teams.
2. Tracking monitoring and reporting on the technical debt to ensure the Product/s are delivered within scope, to time and cost.
3. Intuitively understanding where the technical dept is within the squad, taking action to ensure that this is understood and prioritised alongside other pressing demands.
4. Driving a positive culture of engagement and always presenting a “glass half full” attitude, removing the obstacles in the way and ensuring a positive and engaged team.
5. Ensuring that the squad follows the Ways of Working that have been agreed within your Retros and any Guilds to optimise their performance and output.
6. Working with the Agile Enablement team to adopt tools and methodologies, driving efficiencies within the squads.
7. Ensuring the squad engineering team is aligned with an agreed and maintained checklist of “things to consider” and take an active interest in seeing how these principles have been applied.
8. Collaborating with the Architects, Principal Engineer, and Product Owners to understand the technical detail which provides an awareness of the risks and allows the necessary support needed to support engineers and testers so they can make safe mistakes, and learn, but avoid the more serious ones.
9. Working with the Product team to achieve a transparent, open, and honest culture, where the Product and Engineering skills work extremely well together, communicating as one team.
10. Managing all the ceremonies of the team- from stand-up to refinement and retro; efficiently and in a fun and engaging way.
11. Providing line management, coaching, and mentoring of the Engineering teams which includes timely completion of performance reviews and PDPs.
12. Managing augmented, remote squads, working closely with our delivery partners to develop strong working relationships, embed ENSEK ways of working and driving a united team mindset.
13. Adding value to the experience of our clients, colleagues and other relevant stakeholders through practicing and promoting the ENSEK values.
14. Promoting and maintaining a positive, results orientated work environment, building partnerships and teamwork across ENSEK. To add value to the experience of our clients, colleagues and other relevant stakeholders through practicing and promoting the ENSEK values.
Key Skills
1. Accuracy and attention to detail is key.
2. Ability to manage, coach, support, and direct teams.
3. Excellent communicator with the ability to listen, collaborate and influence others.
4. A problem solver who can facilitate timely decisions.
5. Experience in managing and delivering projects, prioritising to ensure alignment with delivery timelines.
6. Client focused approach, utilising knowledge, and experience, demonstrating outstanding levels of diplomacy and tact.
7. Values the importance of teamwork, with experience of working in a remote team being essential.
8. Proven ability to engage with and develop strong relationship with customers and stakeholders.
9. Experience of working in Software Engineering with agile tools and techniques is a must.
Experience from the Energy/Utilities sector would be a real positive.
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