Product Analyst

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In a Nutshell

Reporting to the Product Manager, the Product Analyst takes agreed product initiatives and undertakes the Product Specification work to define the details of the feature or product increment. The success metrics of the Product Analyst are based around how well understood and groomed the backlog is for that team. The Features should be sufficiently well defined such that the Product Owners can to go ahead and develop the feature. This will require a detailed understanding of the objectives and outcomes that the feature aims to achieve, with a clear and common understanding across the squad. This will be achieved through high quality definition, but also the partnering with technical resources and client representatives in the evolution of the story definition.


  1. Working with the Product Owner to translate the backlog of initiatives into clearly, and well-defined stories
  2. Engage your engineering colleagues to align on the implications of the stories, and capture these as part of the scope and understanding of the objective
  3. Under the guidance of the PO, facilitating internal and external stakeholder reviews, to capture sufficient details on the customer product requirements, ensuring all parties are fully represented.
  4. Driving the definition of user journeys, and the customer experience, working with a design team to deliver cross functional elements needed to deliver a complete solution.
  5. Where necessary, working with the PO in breaking down the epics into features and PBI’s to ensure that value is realised at the right time.
  6. Supporting team, product and client initiative meetings; working in collaboration with the squad and ensuring that all stories are refined, understood and ready for development.
  7. Working with the Product Manager to monitor product KPI’s and metrics utilised for measuring the backlog of initiatives, discussing, and reprioritising as required.
  8. Ensuring any documentation associated with a product is maintained with the same diligence as the software. This is critical in ensuring the visibility and comprehension of all elements of software.
  9. Adding value to the experience of our clients, colleagues and other relevant stakeholders through practicing and promoting the ENSEK values.
  10. Promoting and maintaining a positive, results orientated work environment, building partnerships and teamwork across ENSEK.
  11. Ensuring that the client has the roles and permissions to use the feature, along with a clear understanding of the capability and benefits being delivered.
  12. Support Operational readiness and post implementation verification activities.
  13. Proactively identify and understand regulation and upcoming regulatory change.
  14. Support triage of bugs and incidents to ensure the squads have the information they need to investigate. Including account level analysis (Where applicable)

Key Skills

  1. Excellent communicator with the ability to influence others across the business
  2. Ability to analyse complex product requirements, influencing and persuading others
  3. Ability to manage multiple projects, planning and organising effectively
  4. Client focused approach, utilising knowledge and experience, demonstrating outstanding levels of diplomacy and tact
  5. A flexible attitude and who is able to thrive in a high-pressure environment
  6. Values the importance of teamwork, with experience of working in a remote team being advantageous
  7. Proven ability to engage with and develop strong relationships with customers and stakeholders (Internal & External)
  8. Experience of working in an agile environment and from within the Energy/Utilities would be advantageous but not essential